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Shipping and Delivery Policy
Last updated: January 2025
Croxton Technologies sells digital products only. Nothing we sell is shipped physically, so there are no couriers, tracking numbers or delivery charges involved.
1. How delivery works
- Telix (Android): delivered through the Google Play Store. Install the app and it is available on your device immediately. Any in-app purchase unlocks within the app as soon as Google confirms payment.
- ResumeLab (web app): delivered instantly in your browser at resumelab.duckdns.org. Nothing to install.
- Aperture (web app): launching soon. Waitlist members receive an access link by email at launch.
2. Delivery timeframe
- Free access: immediate, as soon as you install the app or open the web product.
- Paid plans: activated automatically within minutes of a successful payment.
- If a payment succeeds but access does not unlock: email us and we will activate it manually, usually within 24 hours on business days.
3. Confirmation
You receive an email confirmation and receipt for every paid purchase. Keep the payment or order ID — it is what we need to help you fastest.
4. Availability
- Our products are available worldwide, with no extra charge by region.
- A current browser is required for our web products; Telix requires a supported Android version as listed on its Play Store page.
- Some features depend on third-party services, so availability can vary briefly during an outage.
5. Problems after delivery
- Contact us and we will help you get the product working.
- Bugs and access issues are fixed at no additional cost.
- If we cannot resolve a problem that prevents you from using a paid feature, see our Refund and Cancellation Policy.
6. Contact us
- Email: croxtontechnologies@gmail.com
- Phone: +91 76720 29401
- Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST
